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Refund & Cancellation Policy
Read our cancellation and refund policy carefully before confirming any booking, so you know what to expect if plans change.
At Flysly Vacation, we strive to provide seamless travel experiences while also recognizing that plans can change unexpectedly. Please review our cancellation and refund policy before confirming your booking.
1
Booking Confirmation
A booking shall be considered confirmed only after receipt of the required advance/payment. All bookings are subject to availability at the time of confirmation.
Certain services such as flights, hotels, cruises, activities, visas, and transport may have separate cancellation policies imposed by the respective suppliers.
2
Cancellation Policy
Cancellation charges vary by package type and the number of days before departure.
Domestic Holiday Packages
| Cancellation Timeline | Cancellation Charges |
|---|---|
| 30 days or more before departure | 50% of total package cost |
| 15–29 days before departure | 70% of total package cost |
| 7–14 days before departure | 90% of total package cost |
| Less than 7 days before departure | 100% cancellation charges |
International Holiday Packages
| Cancellation Timeline | Cancellation Charges |
|---|---|
| 45 days or more before departure | 25% of total package cost |
| 30–44 days before departure | 50% of total package cost |
| 15–29 days before departure | 70% of total package cost |
| Less than 15 days before departure | 100% cancellation charges |
Note: Cancellation terms for flight tickets, hotel bookings, visas, and transport may be governed by the supplier’s own rules.
Flights & Transport
- Flight tickets are subject to airline cancellation and refund rules.
- Convenience fees, service charges, and payment gateway charges are non-refundable.
- Refund timelines depend on airline processing timelines.
Hotel Bookings
- Hotel cancellations are subject to the respective hotel’s cancellation policy.
- Peak season, festive dates, long weekends, and special event bookings may be completely non-refundable.
3
Refund Policy
Eligible refunds will be processed within 7–21 working days after receiving confirmation from the respective suppliers/vendors.
- Refunds shall be processed through the original mode of payment wherever possible.
- No refund shall be applicable for no-shows, unused services, early check-outs, partially utilized packages, or visa rejection unless specifically mentioned.
4
Force Majeure
Flysly Vacation shall not be held responsible for cancellations, delays, losses, or additional expenses arising due to circumstances beyond our control.
- Natural disasters
- Weather conditions
- Political unrest
- Pandemic or epidemic situations
- Government restrictions
- Airline operational issues
- Strikes or lockdowns
In such situations, refunds shall depend solely on the policies of the respective service providers.
5
Amendment Policy
Any amendment or change request after booking confirmation will be subject to availability and applicable charges.
- Name changes in flights or hotels may attract additional charges or may not be permitted.
6
Visa Rejection
Visa approval or rejection is solely at the discretion of the respective embassy or consulate.
- Flysly Vacation shall not be responsible for visa rejection.
- Visa fees, processing fees, and service charges are non-refundable.
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Travel Insurance
We strongly recommend all travelers purchase comprehensive travel insurance to protect against unforeseen cancellations, medical emergencies, baggage loss, and travel disruptions.
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Contact Us
Need help? For cancellation or refund assistance, please contact our team.
Email: info@flyslyvacation.com
Phone: +91 9981 999 892
Office Hours: Monday to Saturday | 10:00 AM – 7:00 PM
